OPS ENGINE
DEMO — SYNTHETIC PORTFOLIO
SPG-operated · watched daily
Ops Health
71
ACADEMIC YEAR · AUG–JUL
today
Turnover
Showing season
Renewal deadlines
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
THE DECK OF WORK
11 open
CRITICAL
$ LEAKAGE
DAY 38/45
Deposit disposition unfiled — 45-day window closing
Move-out 6/02, day 38 of 45. Legal forfeit at day 46.
$1,150
at stake
· Alma
→ File itemized disposition + mail certified today.
CRITICAL
OPS
↳ ties to calendar
6 units not make-ready before semester turnover
Turnover window closes Aug 15 — showing season ends Aug 9.
$9,600
at stake
· Marco
→ Assign Marco to unit 3B, 4A, 4C today; paint crew Tue.
HIGH
COMMITMENT
You told 14B tenant: AC repair by Thursday
Promised in text 7/07. No work order created.
· D.J.
→ Create WO, dispatch D.J., text tenant an ETA.
HIGH
$ LEAKAGE
Tenant-damage repair done — no charge-back created
Repair closed 6/28. $640 billable, still on the house.
$640
at stake
· Alma
→ Post charge to ledger, notify tenant of next-month bill.
HIGH
COMMITMENT
↳ ties to calendar
Quote promised to Cedar Row applicant — 6 days silent
Applicant qualified, showing season ends Aug 9.
$14,400
at stake
· Alma
→ Send lease terms + rate by end of day.
HIGH
OPS
↳ ties to calendar
Unit 14B vacant 23 days
Peak showing season — every idle week is ~$310.
$1,240
at stake
· Alma
→ Refresh listing photos, drop rate $25, book 3 showings.
HIGH
OPS
Lease expiring 31 days — no renewal sent
Legal notice window narrowing; renewal rate not offered.
$13,200
at stake
· Alma
→ Send renewal offer at +4% today.
WATCH
OPS
Service request aging 11 days — dishwasher, unit 2
SLA target is 7 days. Tenant sentiment risk.
· D.J.
→ D.J. to close today or offer $50 rent credit.
WATCH
OPS
Missing insurance cert — HVAC vendor
Vendor scheduled onsite 7/15. Cert expired 6/30.
· Marco
→ Request new COI before dispatch.
WATCH
OPS
Annual fire inspection due — restaurant
Due 8/01. Health dept follow-up next month.
· Marco
→ Book inspection window this week.
WATCH
OPS
Grease trap service overdue 18 days
Health code exposure; smell complaints likely by August.
· Marco
→ Schedule Ecolab pickup this week.
PORTFOLIO
12 properties
Cedar Row 8-plex
Health
62
4 gaps
Village Inn
Health
68
2 gaps
University Court
Health
73
2 gaps
Bluff St Duplexes
Health
55
3 gaps
Elm Court Fourplex
Health
79
1 gaps
Ash & 3rd Triplex
Health
88
0 gaps
Rowan House
Health
84
1 gaps
Maple Lot SFR
Health
91
0 gaps
Oak Terrace 6-plex
Health
70
2 gaps
Birch Flats
Health
77
1 gaps
Pine Ridge Duplex
Health
82
1 gaps
Hillcrest Studios
Health
66
3 gaps
What Nick gets →